Privacy Policy

SafeBricks India Private Limited is a real-estate company operating in Bengaluru, Karnataka.

Registered office:
No. 301, Royal Crown, CQAL Layout, Kothihosahalli, Sahakaranagar, Bengaluru - 560092, Karnataka, India.

Privacy and grievance contact:
Email: support@safebricksindia.com
Telephone: +91 8147550502

For purposes of applicable data-protection law, SafeBricks determines why and how personal data covered by this Policy is processed.

Depending on how you interact with us, we may collect:

Information you provide

• Your name
• Telephone or mobile number
• Email address
• Preferred property, configuration, locality or budget
• Site-visit preferences
• Questions, messages and other information included in an enquiry
• Information shared during calls, email conversations, WhatsApp conversations or in-person meetings
• Information necessary to process a booking or provide customer support
• Copies of documents you voluntarily provide in connection with a property transaction

Please do not send identity documents, financial information or other sensitive records unless they are specifically requested through an appropriate and secure channel.

Information collected automatically

When you use our website, we may collect limited technical information such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Referring page
• Pages visited and time spent on them
• Approximate location derived from an IP address
• Website interaction and diagnostic information
• Cookie and similar technology identifiers

We do not intend to collect passwords, payment-card details or banking credentials through the website’s general enquiry forms.

We may collect personal data:

• Directly from you through website forms
• When you call, email or message us
• Through WhatsApp or other communication channels you choose to use
• During site visits, meetings, bookings and customer-support interactions
• Through cookies and website analytics technologies
• From an authorised representative acting on your behalf
• From channel partners or property portals, where they are permitted to share your enquiry with us

If another person submits your data on your behalf, that person should have authority to do so.

We process personal data for specific and lawful purposes, including to:

• Respond to your enquiry
• Contact you about a property or service you requested
• Share prices, availability, brochures, floor plans and project information
• Arrange and manage site visits, meetings or callbacks
• Understand your property preferences
• Process bookings and maintain customer records
• Provide post-enquiry and customer support
• Communicate construction, possession or service updates where relevant
• Detect misuse, fraud, security incidents and technical problems
• Maintain and improve our website and services
• Measure the effectiveness of our marketing
• Meet accounting, regulatory, contractual and legal requirements
• Establish, exercise or defend legal claims
• Send promotional communications when we have the required consent or are otherwise permitted by law

We will not use your personal data for a new, incompatible purpose without providing appropriate notice and obtaining consent where required.

When processing is based on your consent, you may withdraw that consent at any time.

Submitting an enquiry permits us to use the contact details you provide to respond to that enquiry. It should not automatically enrol you in unrelated promotional campaigns.

Where you separately consent to marketing, we may contact you about SafeBricks projects, offers, launches and events through telephone, email, SMS or WhatsApp. You can opt out by:

• Using the unsubscribe option provided in a message
• Replying “STOP” where that facility is available
• Asking our representative not to contact you for marketing
• Emailing support@safebricksindia.com

Withdrawing marketing consent will not prevent us from sending transactional, service-related or legally required communications.

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage, improve performance and measure advertising.

Cookies may include:

• Essential cookies, required for website functionality and security
• Preference cookies, which remember selected settings
• Analytics cookies, which help us understand how visitors use the website
• Advertising cookies, which may measure campaigns or support interest-based advertising

Non-essential cookies should be used only after obtaining consent where required. You can manage cookies through any consent controls displayed on the website or through your browser settings.

Blocking some cookies may affect website functionality.

We may share personal data only when reasonably necessary with:

• SafeBricks employees and authorised representatives
• Sales and customer-support teams
• Website hosting, cloud storage and IT-security providers
• Customer relationship management and communication providers
• Email, SMS, telephone and WhatsApp service providers
• Analytics and advertising providers, subject to applicable consent requirements
• Professional advisers such as lawyers, auditors and accountants
• Project partners, contractors or channel partners involved in responding to your request
• Government authorities, regulators, courts or law-enforcement bodies when legally required
• A successor organisation in connection with a merger, restructuring, acquisition or transfer of business, subject to appropriate protections.

Service providers are expected to process personal data only for authorised purposes and to apply appropriate security safeguards.

We do not sell personal data for monetary consideration.

Some technology and communication providers may process or store personal data outside India. Where an international transfer occurs, we will take reasonable steps to ensure that the transfer complies with applicable Indian law and any restrictions notified by the Government of India.

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, provide requested services, maintain legitimate business records and comply with legal or regulatory obligations.

Enquiry information will be deleted or anonymised when the purpose of the enquiry has been completed and retention is no longer required, unless:

• You have an ongoing relationship with us
• You have consented to continuing communications
• The information relates to a booking or transaction
• A longer period is required by law
• Retention is necessary for fraud prevention, dispute resolution or legal claims

When personal data is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.

We use reasonable administrative, technical and organisational safeguards designed to protect personal data against unauthorised access, alteration, disclosure, loss or misuse.

These measures may include access controls, secure hosting, staff confidentiality obligations, vendor controls, backups and security monitoring. No website, transmission method or storage system is completely secure. You should avoid sending confidential documents through ordinary website forms or unsecured messages. If a personal-data breach occurs, we will take appropriate response and notification measures as required by applicable law.

Subject to applicable law, you may request to:

• Obtain a summary of the personal data we process about you
• Obtain information about relevant processing activities
• Correct inaccurate or misleading personal data
• Complete incomplete personal data
• Update outdated personal data
• Request erasure of personal data that is no longer required
• Withdraw consent
• Opt out of marketing communications
• Raise a grievance concerning our handling of personal data
• Nominate another individual to exercise your rights in the event of death or incapacity, where applicable

To exercise a right, email support@safebricksindia.com using the subject line “Privacy Request.”

Please provide enough information for us to identify the relevant record and understand your request. We may need to verify your identity before acting on it. We will respond within the period required by applicable law. If you are dissatisfied with our response, you may pursue the remedies available through the Data Protection Board of India after using our grievance process, where required.

Our website and property-enquiry services are intended for adults. We do not knowingly solicit personal data from individuals under 18 years of age. If you believe that a child has provided personal data without appropriate parental or guardian consent, please contact us. We will review the matter and take appropriate action, including deletion where required.

Our website may link to third-party services such as WhatsApp, map services, social-media platforms or property portals. Those services operate under their own privacy policies and terms. SafeBricks is not responsible for the privacy practices, security or content of third-party services. You should review their policies before providing information to them.

When providing personal data to us, please ensure that it is accurate, current and not misleading. Do not impersonate another person or submit another individual’s personal data without lawful authority. Please notify us if information relevant to your enquiry or relationship with us changes.

We may update this Privacy Policy to reflect changes in our practices, services, technologies or legal obligations. The revised version will be posted on this page with an updated “Last updated” date. If a change materially affects how we use previously collected personal data, we will provide additional notice or seek fresh consent where required.

Questions, requests, consent withdrawals and privacy grievances may be sent to:

SafeBricks India Private Limited
No. 301, Royal Crown, CQAL Layout, Kothihosahalli, Sahakaranagar, Bengaluru – 560092, Karnataka, India

Email: support@safebricksindia.com
Telephone: +91 8147550502
Subject line: Privacy Request or Privacy Grievance

We will acknowledge and address privacy grievances in accordance with applicable law.